Last updated: 06 Jan 2024
Thank you for shopping at Tirupur Apparels.in. We strive to provide you with high-quality knitted apparels, and we understand that sometimes returns may be necessary. Please review our return policy below:
1. Return Eligibility:
- Items must be returned within 7 days of the delivery date.
- The item must be in its original condition, unused, and with all tags attached.
2. Return Process:
- To initiate a return, please contact our customer service team at contact@tirupurapparels.in, providing your order number and the reason for the return.
- Our team will provide you with a return authorization and instructions for shipping the item back to us.
3. Return Shipping:
- Customers are responsible for the return shipping costs. You may use the courier of your choice to return the item.
- We recommend using a trackable shipping service to ensure that your return is received.
4. Refund Process:
- Once we receive the returned item and verify its condition, we will process the refund.
- Refunds will be issued to the original payment method within 5 business days.
5. Exchanges:
- We currently do not offer exchanges. If you wish to exchange an item, please follow the return process and place a new order for the desired item.
6. Defective or Incorrect Items:
- If you receive a defective or incorrect item, please contact us immediately at contact@tirupurapparels.in. We will arrange for a replacement or issue a full refund, including return shipping costs.
7. Non-Returnable Items:
- Certain items, such as intimate or sanitary goods, are not eligible for return due to hygiene reasons.
8. Contact Information:
If you have any questions or concerns about our Return Policy, please contact us at: Email: contact@tirupurapparels.in
We appreciate your understanding of our return policy and thank you for choosing Tirupur Apparels.in.